Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
All returns must be returned within 14 days of receipt. Any returns received after this period will not qualify for a refund. Refunds will be issued within 7 working days of return.
Please returns to:
FAO: The Printing People
11A Crossley Street
In all cases, items returned must be in their original condition (includes tags and any packaging). All goods will be inspected on return.
The goods are your responsibility until they reach us. Please ensure you package your return to prevent any damage to the items or boxes.
Please note that we do not offer a free returns policy